Recent Posts

Puff Back

6/1/2017 (Permalink)

Fire Damage Puff Back Puff back can cause lots of damage.

When your ignition fails to light properly, oil fumes accumulate in the chamber of your furnace. When the pilot light ignites again it causes a small explosion. This shoots the dust and soot that is in your ducts, or baseboard, all over the room. Drapes, blinds, furniture, bedding, clothing, floors, carpets, dishes, appliances—you name it—the soot will manage to find its way in.

Soot not only gets everywhere, but it is also very difficult to clean. It can’t be wiped off with a regular sponge, towel, paper towel, etc. In fact, that just makes the problem worse! The cleaning of soot requires special sponges and cleaning products that are used by professionals. Worse than the mess, is the smell that seems to permeate everything. This odor is difficult to remove and requires the services of a professional to remove. A professional certified home restoration company, such as SERVPRO of Oakdale/North Bay Shore, is experienced with handling puff back situations. A puff back can occur in large proportions—such as the situation just mentioned—or in small proportions, over a period of time. If you notice black soot accumulating on carpet, around heating vents, a baseboard, or on surfaces inside your home, chances are you are experiencing a small-scale puff back.

If you experience puff back in your home call your insurance company then call SERVPRO of Oakdale/North Bay Shore at (631) 714-2313

What to do after a Flood

11/30/2016 (Permalink)

Water Damage What to do after a Flood Water damage should be handled by professionals.

Nobody is ever fully prepared for a disaster like a flood, but the steps you take after one can save you thousands of dollars on flood remediation and water damage repair costs.  Here are some tips to take after you notice flood damage.

  1. Take Pictures

Before you remove any water or make any repairs, fully document the damage to send to your insurance company by taking photos or video. If you start removing water or making repairs before you photograph the damage, you run the risk of decreasing the extent of your coverage.

  1. Stay Safe

Even if the water in your home is clear, it could be contaminated by sewage or household chemicals. Wear waders, hip- or waist-high waterproof boots. In addition, wear rubber gloves to remove water-damaged possessions and to avoid contaminants. Hiring a professional to do flood clean-up is the best way to ensure your safety and the safety of your possessions. Be sure to throw out any food that may have come into contact with flood waters. Boil all of your water until authorities declare the water supply is safe.

  1. Call Your Insurance Company

Once everyone is safe, the first person you contact should be your insurance agent. If the flood has affected a region or community, your agent may be busy handling his or her own flood issues. In that case, contact the insurance company’s headquarters.

Let your insurance agent know the extent of the damages to your home and any repairs you intend to do immediately. Be sure to follow the insurance company’s direction about whether or not to wait for an adjuster to inspect the property before making repairs. Document the damage and conversations at every stage of the process.

  1. Call SERVPRO of Oakdale/ North Bayshore

Our expert flood damage remediation specialists can help you recover from water damage. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

Call SERVPRO of Oakdale/ North Bayshore at (631) 563-1709

Flooded Basement

4/28/2016 (Permalink)

Storm Damage Flooded Basement Flooded finished basement after storm.

SERVPRO of Oakdale/North Bay Shore specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Since we are locally owned and operated, we are able to respond quicker with the right resources which is extremely important.  A fast response limits the damage and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Suffolk County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 631-563-1709

Sewage Cleanup

4/28/2016 (Permalink)

Biohazard Sewage Cleanup Sewage damage due to toilet backup.

SERVPRO of Oakdale/North Bay Shore is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

These IICRC standards take years to develop and require the coordination of experts in the field - manufacturers, industry organizations, insurance professionals, training schools, contractors and public health professionals.

Every five years, the standards are reviewed and updated.  The water damage restoration field changes rapidly with advancements in technology and science, therefore the standards must evolve to keep pace.

About SERVPRO of Oakdale/North Bay Shore

SERVPRO of Oakdale/North Bay Shore specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water or sewage damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training so you can rest assured our staff is equipped with the knowledge to restore your property.

Fire Damage

4/28/2016 (Permalink)

Fire Damage Fire Damage Fire damage at a well known mansion.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Oakdale/North Bay Shore will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 631-563-1709

Mold

4/28/2016 (Permalink)

Mold Remediation Mold Mold due to leaky roof.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 631-563-1709

Ceiling damage due to pipe burst.

4/28/2016 (Permalink)

Water Damage Ceiling damage due to pipe burst. Ceiling damage in bathroom.

SERVPRO of Oakdale/North Bay Shore is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
631-563-1709

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Oakdale/North Bay Shore has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Oakdale/North Bay Shore

SERVPRO of Oakdale/North Bay Shore specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.