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FIRES HAPPEN! Once the fire is out, the recovery process begins. SERVPRO of Oakdale/North Bay Shore is here to help!

6/29/2018 (Permalink)

Fire Damage FIRES HAPPEN! Once the fire is out, the recovery process begins. SERVPRO of Oakdale/North Bay Shore is here to help! SERVPRO of Oakdale/North Bay Shore has been successfully helping Oakdale/North Bay Shore, NY homeowners with fire damage for over 27 years.

SERVPRO of Oakdale/North Bay Shore’s local professionals have been successfully helping Oakdale/North Bay Shore, NY homeowners with fire damage for over 27 years. We provide 24-hour emergency service and are dedicated to responding FASTER to any size disaster. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

24-Hour Emergency Fire Restoration Service

Call SERVPRO of Oakdale/North Bay Shore at (631) 563-1709 we’re ready 24 hours a day7 days a week to help with all your damage remediation needs. 

First Steps After a Fire:

  • Safety: Ask the firefighters or proper authorities on the scene if it is safe to go inside.
  • Call your Insurance provider: Let them know what happened so they can start a claim and initiate the paperwork for you.
  • Contact loved ones: Call to let everyone know you’re okay or let people who weren’t home know what happened.
  • Secure the residence/business: Prevent theft by locking the doors and covering windows or holes. If, you need help contact SERVPRO of Oakdale/North Bay Shore, we are here to help!
  • Obtain a copy of the fire report: The report specifies all the necessary information about the fire including the time, casualties, date and the extent of fire damage.
  • Your current location: Notify friends, family, employers, schools, utilities & services of your temporary location. If you need somewhere to stay you can also contact the American Red Cross for assistance.

CONSIDER CLEANUP REQUIREMENTS: SERVPRO of Oakdale/North Bay Shore, NY can provide services to prevent further damage, help determine which items can or cannot be refurbished and which structural items do and do not need to be repaired or replaced. We can help you with providing estimates to insurance companies for the cost of damages and will help walk you through the process of thoroughly deodorizing, cleaning and repairing your home.

SERVPRO Steps for a Fire Damage Emergency:

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO of Oakdale/North Bay Shore, New York which is staffed 24 hours a day. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO of Oakdale/North Bay Shore Professional with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO of Oakdale/North Bay Shore Professional can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO of Oakdale/North Bay Shore Professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

If You Have Questions or Need Help, Call Us Today

SERVPRO of Oakdale/North Bay Shore, New York at (631) 563-1709

Your First Steps After a Disaster

6/8/2018 (Permalink)

Building Services Your First Steps After a Disaster It can be difficult to get your life together after a disaster. We are here to help!

After disaster strikes it can be difficult to deal with the overwhelming amount of questions running through your head. Whether victimized by water, mold, fire, or some other trauma, the first question always remains the same: what do I do now?

First, one must assess if the house is a safe place to return. Safety should be your main concern and you should not reenter a home if there has been structural damage or if the house becomes contaminated with the pollutants resulting from the trauma. If the house is safe to enter it might seem obvious to start cleaning up but it is important to wait until you are able to document the damage by taking photographs. If your camera did not survive the incident, or the house is unsafe to enter, the next step is to call SERVPRO of Oakdale/North Bay Shore to begin the process of restoring your home.

An expert at SERVPRO of Oakdale/North Bay Shore will be able to document the damage on your behalf for insurance claims. Based on the damage and condition of your home the SERVPRO of Oakdale/North Bay Shore professional will be able to advise you if going through the insurance company is the best course of action.

We are ready to make the process as simple as possible, helping you every step of the way. After documenting the damage to your home the SERVPRO of Oakdale/North Bay Shore professional will give you a formal assessment and advise you of the best course of action. The only step you must take is to submit the claim to insurance! Your insurance company may try to pressure you into using a preferred vendor, with which they have agreements, but it is important to know that you have the right to pick with whom you work. Based on your plan an expert can even tell you if going through insurance is a good idea; high deductibles, increased rates, and fear of getting your policy canceled may be reasons to not submit.

While a disaster is never good, the resulting damage can give you the opportunity to rebuild your room or home into something you’ve always wanted. SERVPRO of Oakdale/North Bay Shore is ready to help build your dream home. Turn a negative into a positive by adding a second bathroom to your home or any other additions you could want.  Rebuilding your life after a disaster is never easy, but you should find comfort in knowing that SERVPRO of Oakdale/North Bay Shore is ready to make rebuilding your home a lot easier!

Get Your Ducts in a Row

5/25/2018 (Permalink)

Cleaning Get Your Ducts in a Row Removing the vent cover will allow a better look at your air duct system.

Cleaning air ducts is a task best left to a professional duct cleaning service but, luckily, it is actually pretty easy to determine if they need to be cleaned. Opening the vent covers will give you a glimpse into the air duct system to see if there is any dust, grime, or pet dander circulating through the air you’re breathing. Air filters can also be checked for dust. Either of these checks could serve as an indication that you need to contact a professional duct cleaning service.

You can also take a peek at the condition of your heater. The heat exchanger surface will perform optimally if visibly clean. The unit’s blower blades should be clean of oil and debris. The blower compartment must also be clear.

As summer approaches (rapidly) now would be a great time to check on your air conditioner. The coils within the air conditioner should be clear of any dust. Shine a flashlight onto the cooling coil to see if the light is coming out on the other end.  The coil fins should also be spaced evenly and free of any bends or nicks. If any of these parts seem bogged down or dirty, call us before it gets too hot. If you are having issues with your air conditioner don’t sweat it, just give us a call and we will be there to help as quickly as possible. Here is some quick insight into the cleaning process to ensure your ventilation system is running at maximum efficiency:

Our first step would be to clean, or if necessary, replace your air conditioner filter ensuring the ducts will not become bogged down with debris and restrict air flow.  If the filters or ducts are not clean it will lead to air pollution and the air your breathing will be dirty.

After dealing with the filters we will begin to clean the condenser coils. Clean condenser coils will maximize the unit’s energy efficiency. Your SERVPRO of Oakdale/North Bay Shore service person will also check the coolant lines to ensure you are getting the coolest air possible.

The last step would be testing the AC Unit. While the system is running we are able to make sure the unit is functioning properly and the system is cleaned. If there is more work to be done, like fixing a broken part, SERVPRO of Oakdale/North Bay Shore will be able to quickly find the issue and complete the necessary repairs.

What Causes Mold Inside The Home?

4/19/2018 (Permalink)

Mold Remediation What Causes Mold Inside The Home? SERVPRO of Oakdale/North Bay Shore has the trained professionals to handle any mold removal project.

Mold needs moisture, water, or humidity to grow and thrive. Mold spores can begin growing indoors when they land on wet surfaces. Some common places mold can thrive include:

  • Showers, bathtubs, sinks, and toilets are common places for mold growth. These areas tend to be damp, and without proper ventilation, they provide the perfect environment.
  • Air conditioning and heating vents.
  • Fireplace and chimney. When not being used, fireplaces and chimneys are cool, damp, and dark - a fertile ground for mold spores.
  • In the attic. If your roof has any possible leaks, mold can grow and spread through the ventilation system in the attic. It can also thrive in the insulation and soffit vents.
  • In the basement. That all-too-familiar musty-basement smell is evidence of humidity and moisture, and more than likely mold. Most commonly it can be found around pipes and ducts, or near the foundation, sump pump, windows, or vents.

Indoor mold growth can and should be prevented or controlled by eliminating moist conditions indoors. If there is mold growth in your home, it’s important to not only deal with it immediately and remove it; but resolve the root of the problem as well. In the right situation, mold will grow very quickly, in as little as 24- 48 hours.

If you suspect your house has mold, it’s vital that you call a professional who will arrange for sampling and test the area. The Mold Remediation Specialists at SERVPRO of Oakdale/North Bay Shore are certified and trained in water and mold damage restoration. They have specific experience in mold protocols, methods, of remediation analysis, and know how to effectively handle mold using state-of-the-art techniques and equipment.

SERVPRO of Oakdale/North Bay Shore’s experts will first assess the damage and if required by law receive a protocol for a Certified Mold Assessor and devise a course of action. They will then target the affected area using physical barriers and a negative air pressure chamber, preventing the mold from spreading, and clean and restore the area.

The techs at SERVPRO of Oakdale/North Bay Shore receive ongoing mold remediation training, insuring the restoration your home or business quickly and efficiently.

SERVPRO of Oakdale/North Bay Shore offers emergency service 24/7; or you can call to arrange for a thorough inspection of your home or business any time. Contact them at (area phone number).

Is Black Mold Really Dangerous?

4/2/2018 (Permalink)

Mold Remediation Is Black Mold Really Dangerous? Contact SERVPRO of Oakdale/North Bay Shore for professional mold remediation & mold removal.

We’ve all been there. You go into your basement or your bathroom and there, on the wall, you see it: black mold. You panic, because you’ve heard horror stories for years about the dangers of black mold, but is there really any truth to the hype?

In truth, the term “toxic black mold” is a misnomer with no scientific validation at all. In fact, the term “toxic mold” is also inaccurate. According to the CDC, “the term ‘toxic mold’ is not accurate. While some molds can produce toxins, specifically mycotoxins, the molds themselves are not toxic or poisonous”.

So what kinds of mycotoxins can black mold produce? The trichothecene types below are found in toxic black mold:

  • Cyclosporin
  • Roridin E
  • Satratoxin F, G and H (the most abundant type of trichothecene)
  • Sporidesmin G
  • Stachybotryolactone
  • Trichoverrol
  • Trichoverrin
  • Verrucarin J

Molds come in a rainbow of colors but it is the black mold species Stachybotrys chartarum that has been falsely dubbed “toxic black mold”. In reality, mold is everywhere in our environment, it’s the dosage that makes the poison.

There is no argument that excessive exposure to almost any type of mold can cause adverse health effects, no matter what the color.

In addition, mold growth can also damage buildings—weakening structure and causing unpleasant odors, as well as causing ugly staining. Cleaning mold is often exactly what causes it to spread; the process dislodges mold spores and allows them to travel into new areas of the environment.

To avoid this it’s best to call a professional when you suspect you have a mold issue in your home or business. SERVPRO of Oakdale/North Bay Shore has years of experience in mold removal and remediation and can ensure that any damage caused by mold is repaired properly, and completely. With SERVPRO of Oakdale/North Bay Shore it’ll be "Like it never even happened."

The Real Truth About Mold Removal And Mold Remediation

3/23/2018 (Permalink)

Mold Remediation The Real Truth About Mold Removal And Mold Remediation Contact SERVPRO of Oakdale/North Bay Shore for any mold removal/mold remediation projects.

Many contractors and even mold removal companies will try to confuse you as to the difference between mold removal and mold remediation. Some will try to tell you that for a small mold issue, you can get mold removal, but for a larger more dangerous issue, you’ll need a more complicated, and expensive, mold remediation. Out of fear, many will choose to go with remediation and spend the extra money. That makes sense, mold can be extremely dangerous, causing severe illness and other problems, but the fact is that mold removal and mold remediation are interchangeable terms that mean the same thing!

Mold is endemic in our environment, meaning you can find it almost everywhere that water and oxygen are present. While some mold, such as the mildew in your shower (when in small quantities,) are considered “cosmetic mold” and can be simply sprayed with bleach, other types of mold (and even mildew when it spreads,) can become dangerous and toxic. 

Certified Mold Specialists 

SERVPRO of Oakdale/North Bay Shore has certified mold remediation technicians that can not only help to identify and properly remove the mold in your home, but they will also locate the source, and eradicate the cause of your mold issues. 

When you find mold in your home, make sure that your mold professional can explain the mold remediation process in simple terms. Many small mold issues should not be expensive to handle. Moldy drywall is one example. If the affected area is small, it should not be a tremendously expensive fix. The most important issue with small drywall fixes happens once the damaged section is removed. It is imperative to ensure that spores are not spread further, so great care must be taken with the disposal of affected areas. If the technicians you hire use extremely technical terms to frighten you into tremendously expensive treatment options, be wary. 

When you call SERVPRO of Oakdale/North Bay Shore, we will carefully inspect your property to ensure that not only are all mold issues are addressed, but also that we locate the source of the issue, and eradicate it. If we do find an issue that needs to be addressed, we will use specialized filtration equipment to capture microscopic mold spores that may be in the air and to prevent them from spreading during removal. 

In addition to mold removal, we also specialize in cleaning your belongings and ensuring that they are sanitized and safe to use. Should major restoration need to be done, we can also handle reconstruction and finishing to ensure that you are back to normal as quickly, and cleanly, as possible. 

Mold doesn’t have to be scary, so don’t let an unqualified contractor or “specialist” make it into a nightmare.

Water Damage & Flooding

3/16/2018 (Permalink)

Water Damage Water Damage & Flooding If you experience flooding, contact SERVPRO of Oakdale/North Bay Shore

The rainy season is upon us in Oakdale and North Bay Shore. Excessive rainfall means the potential for leaky roofs, flooded basements and other types of water damage. These situations are some of the most costly that a homeowner or business owner can face. Water can quickly lead to mold growth, damage furniture and drywall, and compromise the very structure of a house or building.

Common causes of water damage include corroded or damaged pipes, blocked gutters, and leaks from roofs or windows.

To prepare for flooding, elevate the furnace, water heater and electric panel in your home or building. Install check-valves to prevent floodwater from backing up into the drains. And know how to locate and safely shut off all utilities.

There are also several measures you can take to help prevent water damage. Inspect sinks, showers, toilets, gutters and downspouts to ensure there are no blockages. Have a sump pump installed in the basement of your home or business. Seal basement walls and floors with waterproofing compounds.

If certain areas consistently have standing water or if there are a few spots in your basement where water regularly collects, there might be a problem with the pitch or angle of the grounds outside. If the ground is pitched toward your house or building, water will run back toward it, causing leaks or flooding. So make sure the ground pitch is angled away from your home or facility.

Water and flood damage restoration is not a do-it-yourself project. It is a lengthy and potentially dangerous process that should be tackled only by experienced professionals, like the experts at SERVPRO of Oakdale/North Bay Shore. If you have an issue, call SERVPRO of Oakdale/North Bay Shore right away. While you wait for our restoration team to arrive, take the following steps:

1. Turn off all power
2. Move important possessions and documents to safety
3. Raise all furniture or remove it entirely
4. Let in fresh air if weather permits
5. If safely doing so is possible, use buckets to remove water, and clean out the internal and outside water drainage of your home or building

Once they arrive, the SERVPRO of Oakdale/North Bay Shore team will begin the repair and restoration process:

Assessment

Our technicians determine f the water is from a clean source or an unsanitary place like a sewerage system. SERVPRO of Oakdale/North Bay Shore locates and measures the damage, from subfloors to inside the wall cavities and elsewhere.

Water removal

We use powerful vacuums capable of removing thousands of gallons every hour.

Drying

Our licensed restoration professionals have the knowledge and heavy-duty 
equipment to start the air movement necessary to dry out your home or facility. They will also inspect the affected areas for mold.

Without prompt action, water damage is virtually guaranteed to spread and become permanent. The longer you wait, the greater the chance of mold growth and unrecoverable property. So if you live in Oakdale or North Bay Shore and have a water issue, call SERVPRO of Oakdale/North Bay Shore immediately. Our professionals have the expertise to reverse and prevent the devastating effects of flooding and water damage.

When a pipe bursts in your home.

1/5/2018 (Permalink)

Water Damage When a pipe bursts in your home. A burst pipe can cause serious water damage.

2018 has brought us mostly subfreezing temperatures. When it gets this cold outside homes are at risk of burst pipes and all of the headaches and water damage they bring. Water pipes burst when the water inside them freezes and expands causing an increase in pressure inside the pipe. When the pressure gets too high for the pipe to contain it bursts causing damage to your home.

A burst pipe can happen almost anywhere, but usually occurs with pipes that are close to the exterior of your home. The most critical aspect of dealing with a burst pipe is turning off the water supply and stopping the flow of water. Water in a crawlspace or basement is usually well contained and can be easily dried out. However, when a pipe bursts in the main part of your home, such as a toilet feed or an under-sink supply line, it can create a much bigger mess depending upon how much water has inundated the house.

As with any water damage, time is of the essence as mold can start to develop in as little as 24 hours after flooding occurs. The more time that passes without treatment the more likely those materials will continue to deteriorate and may not be salvageable. This is doubly true in homes with carpeting.

When a pipe in your home bursts—affecting multiple rooms—travels from an upper level to a lower level of the home, or has been left unnoticed for more than 8 hours, professional water mitigation and specialized drying equipment is essential for preventing long-term damage. If you see that water has seeped into the subflooring or the drywall the safest step would be to contact a professional water damage remediation company like SERVPRO of Oakdale / North Bay Shore to help remove or restore items that would otherwise be destroyed by mold.

Preventing Smoke Damage From Your Fireplace

12/21/2017 (Permalink)

Fire Damage Preventing Smoke Damage From Your Fireplace Prevent fireplace fires.

The weather outside is frightful and there is nothing better than curling up on a cold night to the warm glow of a fireplace. Unfortunately, fireplaces can also pose a smoke and fire hazard to your home. There is, however, nothing particularly soothing about unwanted fireplace smoke puffs that spill into the home while the fire is burning. Fires can also start when hot embers from the fire catch on residue from unclean chimneys.

If you are someone who likes to use their fireplace during the winter here are a few tips to prevent smoke or fire damage to your home.

Nobody likes a drafty house, but a house that is relatively airtight may not be able to supply enough outside air to the fire, resulting in a negative pressure in the home. Well-insulated homes can benefit from an outside air supply vent installed in the fireplace to satisfy the fire's needs.

Exhaust fans—like in kitchens or in forced air heating systems—can cause negative pressure, which will drag the smoke from your fireplace into your home. Turn off exhaust fans before settling down by the fire.

Only use your fireplace when it is cold out. The difference between the indoor and outdoor air helps the smoke draft properly. If it is too warm the smoke will have nowhere to go.

Make sure that the damper is open all the way. Sometimes there is a rain cap or even another damper on top of the chimney, which may be obstructed and needs attention. This can also be a fire hazard, so be careful.

Wet firewood can create heavy smoke. Make sure you only use seasoned firewood that is dry in your fireplace.

If you experience smoke or fire damage from your fireplace this winter contact the experts at SERVPRO of Oakdale / North Bay Shore. Their smoke damage experts can clean your furniture, curtains, walls, and floors to get rid of not only the black soot, but the foul odor it leaves behind.

SERVPRO Responds to Hurricane Harvey

11/22/2017 (Permalink)

Community SERVPRO Responds to Hurricane Harvey Hurricane Harvey Blasts Texas

SERVPRO is known to respond faster to any disaster; after the devastation of Hurricane Harvey hit Texas, we lived up to that claim. Hurricane Harvey was a Category 4 storm that hit Texas on August 25, 2017. It caused $180 billion in damage. That’s more than any other natural disaster in U.S history, except the largest estimates of Hurricane Katrina damage.

At its peak on September 1, 2017, one-third of Houston was underwater. Two feet of rain fell in the first 24 hours. The storm claimed the lives of 82 people and damaged 203,000 homes, of which 12,700 were destroyed.

Harvey was just winding down when our team landed in San Antonio, TX, after that it was a harrowing journey navigating across flooded river crossings and damaged bridges to get to Houston. Within the first three days we surveyed thirty properties for water and storm damage and started getting them on the path to recovery.

We were able to coordinate efforts mobilizing the resources we needed to help dry out and rebuild these properties, shipping in tractor-trailers full of equipment, our crew of one hundred ready to work.